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PM Fundamentals
Introduction
Overview
Project
Project Management
Program, Portfolio, Operations
Project Stakeholders
Role of the Project Manager
Project Environment
Overview
Enterprise Environmental Factors
Organizational Process Assets
Management Elements
Governance Frameworks
Organizational Structure Types
Project Management Office (PMO)
Development Approach and Life Cycle
Overview
Project Phase and Life Cycle
Development Approach
Predictive Development Approach
Adaptive Development Approach
Hybrid Development Approach
Project Management Processes
Overview
Tailoring
Pre-Initiating
Initiating
Planning
Executing
Monitoring and Controlling
Closing
Leadership
Overview
PMI Talent Triangle
Powers of the Project Manager
Management vs Leadership
Leadership Styles
Situational Leadership
Servant Leadership
Organizational Theories
Delegation
Vision and Mission Statement
Interpersonal and Team Skills
Overview
Conflict Management
Diversity and Inclusion
Emotional Intelligence
Meeting Management Techniques
Negotiation
Tuckman Ladder
Dreyfus Model of Skill Acquisition
Models, Methods, Artifacts
Overview
Models
Methods
Artifacts
Ethics and Professional Conduct
Glossary
Disclaimer
About
Copyright Notice
Conflict Management
Top Sources of Conflict
Analyze the Context for the Conflict
Examining the Environment
Investigating the Conflict
Assessing the Impact
Benefits of Analyzing the Context
Conflict Resolution Techniques
Confronting/Problem Solving
Smoothing/Accommodating
Compromising
Collaborating
Forcing
Withdrawing/Avoiding
Best Conflict Resolution Technique
Steps to Resolve Conflict
Stages of Conflict
Levels of Conflict
PMP Exam Tip
References
Conflict Management
Conflict management in projects, top sources of conflict and conflict resolution techniques
Last updated: March 31, 2025